Boardwalk Privacy policy: Effective Date: 1^st May 2025

This privacy notice (“Policy”) applies to the use of your information by Boardwalk Mentoring Limited, company number 16282573, a company registered in England and Wales with its registered address at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ (“Boardwalk Mentoring”, “we”, “us”, “our”). We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU General Data Protection Regulation (EU GDPR). Website: https://boardwalkmentoring.com

1. Who We Are

Boardwalk Mentoring is a not-for-profit organisation supporting and inspiring women in hospitality to step into board roles. We deliver mentoring programmes, build communities, and work with industry partners to create sustainable leadership pipelines.

We are the data controller of any personal information we collect, meaning we are responsible for how your data is handled.

For any queries about this policy or your data, please contact: 📧 hello@boardwalkmentoring.com

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Contact details – name, email address, telephone number
• Professional information – job title, employer, LinkedIn profile, CV
• Programme-related data – mentoring preferences, goals, session notes, feedback
• Usage data – IP address, browser type, interactions with our website or digital tools
• Sponsor or partner data – professional contact details and organisational affiliation

We may collect this data directly from you or from public sources (e.g. LinkedIn) or referrals (with consent).

3. Legal Basis for Processing

Under the GDPR, we only process your data when we have a lawful basis to do so. These include:

• Consent – where you voluntarily give us permission (e.g. to receive updates)
• Contract – where processing is necessary to deliver our mentoring programmes
• Legitimate Interests – such as improving services or evaluating programme impact
• Legal Obligation – where we are required to comply with laws or regulatory obligations

You can withdraw consent at any time by emailing us at hello@boardwalkmentoring.com.

4. How We Use Your Information

We use personal data to:

• Match mentors and mentees effectively
• Deliver and evaluate our mentoring programmes
• Communicate updates and programme-related information
• Share anonymised outcomes with partners and supporters
• Improve our services
• Meet legal and regulatory obligations

We will never sell your personal data to third parties.

5. Who We Share Your Information With

We may share your data with trusted third parties, including:

• Our mentors, programme leads, or volunteers (as needed for delivery)
• Service providers (e.g. email platforms, CRM tools, secure cloud services)
• Partner organisations (only with your permission)
• Advisors, auditors, or regulators where required

All third parties must follow strict data protection and confidentiality requirements.

6. International Transfers

If your data is transferred outside the UK or European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as the UK-approved Standard Contractual Clauses.

7. Data Retention

We retain your personal data only for as long as needed to:

• Deliver our programmes and support your engagement
• Fulfil legal or contractual obligations
• Maintain accurate organisational records

Data that is no longer needed is securely deleted or anonymised.

8. Your Rights Under GDPR

You have the right to:

• Request access to your personal data
• Correct or update inaccurate information
• Request erasure of your data
• Restrict or object to processing in certain circumstances
• Withdraw consent at any time
• Request a copy of your data in portable format
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

 To exercise any of these rights, please email us at hello@boardwalkmentoring.com

9. Security

We take the security of your data seriously and implement appropriate technical and organisational measures to protect it, including:

• Secure cloud platforms
• Access controls
• Staff and volunteer confidentiality training
• Encrypted communications where appropriate

10. Cookies and Website Use

We may use cookies and similar technologies on our website to:

• Provide basic functionality
• Analyse website usage (e.g. through Google Analytics)
• Improve performance and user experience

You can control cookie preferences through your browser.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Effective Date.” Where appropriate, we will notify you directly of material changes.

12 Cookie Policy

This Cookie Policy explains how Boardwalk Mentoring Limited (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website: https://boardwalkmentoring.com. By continuing to use our website, you agree to the use of cookies in accordance with this policy.

12.1 What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They help us understand how visitors use our site and enhance your browsing experience.

Cookies can be:

• Session cookies – deleted when you close your browser
• Persistent cookies – remain on your device until they expire or are deleted

 12.2 Types of Cookies We Use

Cookie Type  /  Purpose

Essential                              

These cookies are necessary for website functionality and cannot be turned off. They are usually set in response to actions such as logging in or filling out forms.

Performance     

These help us understand how visitors interact with our website (e.g. which pages are visited most). We use tools like Google Analytics in an anonymised way.

Functionality

These remember your preferences (e.g. language or region) to enhance your experience.

Third-party

Some cookies may be set by services we embed or link to (e.g. YouTube, LinkedIn). We don’t control these cookies.

12.3. Managing Cookies

You can control or disable cookies through your browser settings. Most browsers allow you to:

• View cookies that are stored
• Delete cookies
• Block cookies entirely
• Set preferences for certain websites

Please note that disabling essential cookies may affect your ability to use certain features on our site.

To learn more about managing cookies, visit: www.aboutcookies.org or www.allaboutcookies.org

12.4 Google Analytics

We use Google Analytics to help us improve user experience. This service collects anonymised data such as pages visited, time spent on site, and referring websites.

12.5. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact: hello@boardwalkmentoring.com